General Equipment Safety Recommendations

Electrical Safety

  • Keep electrical grooming tools away from water.
  • Use proper earthing and electrical connections.
  • Avoid overloading power sockets.

Hygiene Safety

  • Sanitize equipment regularly.
  • Use pet-safe cleaning products.
  • Maintain proper drainage cleanliness.

Important Note

After bathing or grooming the dog, the bath tub and X-frame should always be cleaned using a dry cloth. This helps prevent corrosion and protects the equipment from water stains and rust formation.

Corrosion Prevention

Water stains and moisture are the main reasons for corrosion.

To protect your equipment:

  • Always wipe surfaces dry after use.
  • Avoid water accumulation.
  • Maintain ventilation around equipment.
  • Regularly inspect joints and corners.

KAPSPETS Customer Support Commitment

Hydraulic Maintenance Support

If you notice:

  • Oil leakage
  • Improper lifting
  • Slow hydraulic movement
  • Unusual sound or vibration
  • Pressure issues

Please inform KAPSPETS immediately.

Emergency Support Commitment

Within 72 hours, a standby actuator/hydraulic support unit will be delivered so that your ongoing business operations are not affected.

Our goal is to ensure uninterrupted grooming service for all customers.

Shower & Faucet Warranty Support

During the warranty period, if there is any:

  • Water leakage
  • Faucet issue
  • Shower malfunction
  • Plumbing emergency

Customers may contact any local plumber for immediate repair support.

Reimbursement Support by KAPSPETS

The repair charges will be reimbursed by KAPSPETS after submission of:

  • Repair invoice
  • Photos/videos of the issue
  • Service details

This support ensures minimum downtime for your grooming business.